Store Policy/Frequently Asked Questions

How long is order processing time?

  • Order processing typically takes 1-5 days. We try our best to get your order packed and ready for shipping as soon as possible!


How long does shipping take?

  • Shipping typically takes 2-5 business days. Keep in mind that the USPS can get backed up during busy holidays like Christmas. They are also closed on all holidays. If you have a problem with order delivery, contact USPS.


Do you ship internationally?

  • We only ship within the United States right now.


What is the return/exchange policy?

  • No refunds, returns, or exchanges will be accepted. Orders cannot be cancelled. No refunds will be issued if USPS loses your package since that is out of our control. If your product has a defect (not because of USPS), message hello@inhisimageshop.com and we will make it right with you.


What is your contact information?

  • If you have any questions or concerns contact hello@inhisimageshop.com or you can send us an DM on Instagram @inhisimage.shop

How do I know what size I should get?

  • All of our sizes are unisex, but cut more like men's cut. The size is set by the standard industry sizing, and based on our clothing suppliers. 

  • Most of these size charts can be found online. Often, our models wear a more oversized look.

  • Most apparel is usually a cotton/polyester blend and detailed in the item description.

How should I handle and care for my In His Image apparel?

  • We recommend washing on a cold and delicate cycle, and drying on low to no heat (or hang drying!) 

  • DISCLAIMER: In His Image is not responsible for damages incurred during wash/dry cycles. 

  • If you believe an item is faulty or damaged, please reach out to us through email at hello@inhisimageshop.com