Store Policy/Frequently Asked Questions
How long is order processing time?
Order processing typically takes 1-5 days. We try our best to get your order packed and ready for shipping as soon as possible!
How long does shipping take?
Shipping typically takes 2-5 business days. Keep in mind that the USPS can get backed up during busy holidays like Christmas. They are also closed on all holidays. If you have a problem with order delivery, contact USPS.
Do you ship internationally?
We only ship within the United States right now.
What is the return/exchange policy?
No refunds, returns, or exchanges will be accepted. Orders cannot be cancelled. No refunds will be issued if USPS loses your package since that is out of our control. If your product has a defect (not because of USPS), message hello@inhisimageshop.com and we will make it right with you.
What is your contact information?
If you have any questions or concerns contact hello@inhisimageshop.com or you can send us an DM on Instagram @inhisimage.shop
How do I know what size I should get?
All of our sizes are unisex, but cut more like men's cut. The size is set by the standard industry sizing, and based on our clothing suppliers.
Most of these size charts can be found online. Often, our models wear a more oversized look.
Most apparel is usually a cotton/polyester blend and detailed in the item description.
How should I handle and care for my In His Image apparel?
We recommend washing on a cold and delicate cycle, and drying on low to no heat (or hang drying!)
DISCLAIMER: In His Image is not responsible for damages incurred during wash/dry cycles.
If you believe an item is faulty or damaged, please reach out to us through email at hello@inhisimageshop.com